A draft list topics for an EX (Employee Experience) Training course. I am adding/editing these topics.

Discover why universal human behavior traits are key to a successful XM activation. Experience management (XM) is becoming increasingly vital to organizations’ long-term business success. Understanding human behavior – how and why people act the way they do – can help you design and execute more emotionally engaging experiences. Why human

Continue readingUnderstanding human behavior: The softer side of experience management