CX, it’s more than just a word
It’s the bond that customers have heard
With brands that listen and understand
Building trust, making a loyal brand
It’s about creating a seamless flow
Where customer service is always on the go
With empathy, kindness and a smile
Going the extra mile, all the while
CX is not just what a company sells
It’s the feeling it gives, the story it tells
Of a brand that cares, one that’s true
That’s why customers choose and stick to
So let’s embrace CX with all our might
And make it the shining star, the guiding light
For businesses that want to thrive and grow
CX is the way, it’s time to show!