CX, it’s more than just a word

It’s the bond that customers have heard

With brands that listen and understand

Building trust, making a loyal brand

It’s about creating a seamless flow

Where customer service is always on the go

With empathy, kindness and a smile

Going the extra mile, all the while

CX is not just what a company sells

It’s the feeling it gives, the story it tells

Of a brand that cares, one that’s true

That’s why customers choose and stick to

So let’s embrace CX with all our might

And make it the shining star, the guiding light

For businesses that want to thrive and grow

CX is the way, it’s time to show!