This section focuses on the impact of workplace culture on the EX, and how organizations can shape and cultivate a positive culture to drive better business outcomes.

Some of the key points that could be covered in this section include:

  1. Definition of Workplace Culture: A clear and concise definition of what workplace culture means, and how it affects the overall EX.
  2. The Business Case for a Positive Workplace Culture: An explanation of how workplace culture can impact organizational performance, and why it’s essential to have a positive culture.
  3. Drivers of Workplace Culture: An exploration of the factors that influence workplace culture, such as leadership, values, norms, and behaviors.
  4. Assessing Workplace Culture: An overview of different methods for assessing workplace culture, including surveys, focus groups, and employee interviews.
  5. Improving Workplace Culture: A discussion of strategies and tactics for shaping and cultivating a positive workplace culture, such as aligning values, fostering open communication, and encouraging employee feedback.

By the end of this section, participants should have a clear understanding of the impact of workplace culture on the overall EX, and how to assess and improve workplace culture in their organization. This will help organizations to create a workplace that is supportive, engaging, and fulfilling for employees, and ultimately drive better business outcomes.