This section focuses on the importance of employee engagement and how it affects the overall EX.

Some of the key points that could be covered in this section include:

1. Definition of Employee Engagement: A clear and concise definition of what employee engagement means, and how it differs from other concepts like employee satisfaction, morale, and commitment.
2. The Business Case for Employee Engagement: An explanation of how employee engagement affects organizational performance, and how organizations can leverage engagement to drive better business outcomes.
3. Drivers of Employee Engagement: An exploration of the factors that influence employee engagement, such as leadership, communication, recognition, and work-life balance.
4. Measuring Employee Engagement: An overview of different methods for measuring employee engagement, including surveys, focus groups, and pulse polls.
5. Improving Employee Engagement: A discussion of strategies and tactics for improving employee engagement, including creating a positive workplace culture, providing meaningful work, and fostering a sense of belonging.

By the end of this section, participants should have a clear understanding of the importance of employee engagement, how it affects the overall EX, and how to measure and improve engagement in their organization. This will help organizations to create a workplace that is supportive, engaging, and fulfilling for employees, and ultimately drive better business outcomes.